Privacy Policy

1. Information We Collect

Information You Provide Directly

• Contact Forms: Name, company, email, phone number, industry, and message
• Assessment Requests: Business information, technology challenges, current systems
• Communication: Email correspondence, phone calls, meeting notes
• Service Delivery: Technical requirements, project specifications, feedback

Information We Collect Automatically

• Website Analytics: Page visits, time spent, referring websites, device information
• Technical Data: IP address, browser type, operating system, screen resolution
• Cookies: Session management, preferences, analytics data (see our Cookie Policy)
• Performance Data: Page load times, error reports, user interactions

2. How We Use Your Information

Primary Business Purposes

• Service Delivery: Conduct technology assessments, develop custom software solutions
• Communication: Respond to inquiries, provide project updates, customer support
• Business Operations: Invoice generation, project management, quality assurance
• Relationship Management: Maintain client relationships, follow-up communications

Website Improvement

• Analytics: Understand which pages are most valuable to visitors
• Performance: Optimize website speed and user experience
• Content: Improve our case studies and service descriptions
• Marketing: Measure effectiveness of our content and outreach

3. Information Sharing and Disclosure

Limited Sharing for Business Operations

• Service Providers: Email hosting, website analytics, cloud storage (with data protection agreements)
• Technology Partners: Software development tools, project management platforms
• Legal Requirements: When required by law, court orders, or to protect our legal rights
• Business Transfer: In case of merger, acquisition, or sale of business assets

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: Data transmission and storage using industry-standard encryption
• Access Controls: Limited access to personal information on need-to-know basis
• Regular Updates: Security patches and system updates
• Monitoring: Regular security audits and vulnerability assessments
• Backup: Secure data backup and recovery procedures

5. Your Rights and Choices

Access and Control

• Access: Request a copy of your personal information we hold
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to business needs)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your personal information for marketing purposes

Cookie Management

• Adjust cookie preferences through our cookie consent banner
• Disable cookies through your browser settings (may affect website functionality)
• Opt-out of Google Analytics tracking

6. Data Retention

We retain personal information for:

• Active Clients: Duration of business relationship plus 7 years for legal/tax purposes
• Prospects: 3 years from last contact, unless you opt-out sooner
• Website Data: Analytics data retained for 26 months (Google Analytics default)
• Marketing Data: Until you unsubscribe or request deletion

7. International Data Transfers

Aiklisolve Technologies is based in Hyderabad, India. If you are located outside India, your information may be transferred to and processed in India. We ensure appropriate safeguards are in place for international transfers.

8. Children's Privacy

Our services are designed for businesses and enterprises. We do not knowingly collect personal information from individuals under 18 years of age.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights: